01 Introduction
This privacy policy explains how the official website of Varagh Khodro Chaharmahal & Bakhtiari (hereinafter referred to as 'we' or 'the Company') collects, uses, stores and protects the personal information of visitors. By using this website, you agree to the terms set out in this policy.
If you disagree with any part of this policy, please refrain from using this website. We strive to draft this document in clear and understandable language so that the rights and obligations of both parties are transparently defined.
02 Information We Collect
Information collected on this website falls into two general categories:
A) Information you provide to us
- Contact Us Form: Your name, email, phone number, subject and message — only if you complete the contact form.
- Factory Tour Registration Form: Full name, contact information, number of companions, proposed visit date and other fields optionally entered in the form.
B) Information collected automatically
- Basic technical information sent by your browser to the server (such as IP address, browser type, operating system, pages visited and time of visit).
- Cookies necessary for the proper functioning of the website (refer to the Cookies section).
03 How We Use Your Information
We use the collected information only for the following purposes:
- Responding to your questions, requests and messages
- Processing factory tour registration requests and making necessary arrangements
- Improving website quality, performance and security
- Informing about important matters when necessary and to a reasonable extent
- Compliance with legal requirements and responding to requests from competent authorities within the framework of the laws of the Islamic Republic of Iran
Your personal information will not be sold or rented to third parties for marketing purposes under any circumstances.
06 Data Security
We apply reasonable technical and organizational measures to protect user information against unauthorized access, alteration, disclosure or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and no absolute guarantee can be provided.
07 Data Retention
Your personal information is retained for as long as necessary for the stated purposes, or as required by law. After this period, it is deleted or anonymized.
08 User Rights
As a user of this website, you have the following rights:
- Request access to personal information held about yourself
- Request correction of incorrect or incomplete information
- Request deletion of personal information when its retention is no longer necessary
- Filing a complaint about data processing with competent authorities
To exercise any of these rights, you may contact us through the contact methods below.
09 Children's Privacy
This website is not designed for users under 18 and we do not knowingly collect personal information from children. If parents or guardians discover that their child has provided us with information, they may contact us to have it deleted.
10 Links to Other Sites
This website may contain links to other websites. We are not responsible for their content and privacy policies. We recommend reading the privacy policy of any site before entering personal information.
11 Changes to This Policy
This privacy policy may be updated over time. Any changes will be reflected on this page with the update date. Continued use of the website after publication of a new version constitutes acceptance of the changes.
12 Contact Us
If you have any questions, concerns or requests regarding this policy or the processing of your personal information, please contact us through the following means: